Account Deletion - Arena Sagaz

Last updated: June 28, 2026 · Version: 1.0

This page explains how to delete your Arena Sagaz account and what happens to your data.

How to delete your account

In the app (recommended):

1. Open Arena Sagaz and sign in to your account.
2. Tap the Settings gear → My account → Delete account.
3. Confirm. The deletion is processed and you are signed out.

By email (alternative):

• Send a request to sharparena@santiagodata.com from the email of your account, with the subject "Delete my account - Arena Sagaz". We may ask for confirmation to verify your identity.

What is deleted

When you delete your account, we remove or anonymize your personal data, including:

• email, display name, and the age declaration;
• links to login providers (Google, Apple);
• device notification tokens.

What may be retained

• Anonymized data (which does not identify you) may be kept for game statistics and the integrity of past matches.
• Records we must keep due to a legal obligation are kept only for the required period and then deleted.

Timeline

Deletion is generally immediate in the app. Email requests are processed within 30 days. Copies in backups are removed in the normal purge cycle.

Note about guest mode

If you use the App as a guest (no account), there is no account to delete: your progress data stays on your device. To remove it, simply uninstall the App or clear the app's data in your system settings.

Contact

Questions about deletion: sharparena@santiagodata.com.